More About the Creation of External Work Items

To create an external work item for a given task associated with a project inventory item, a user provides details in Code Insight that describe the work item. Code Insight then uses specific ALM connection information configured for the project to access the external ALM system and automatically create the work item there.

Periodic synchronization between Code Insight and the ALM system keeps Code Insight up to date with the status of the work item in the ALM system. Additionally, the Code Insight UI provides a direct link to the external work item in the ALM system.

Currently, Code Insight supports integration only with the ALM system Jira. Therefore, this chapter focuses the creation of the Jira issues (that is, Jira “work items”) on a Jira server from Code Insight.